| • In-room beverage amenities, boxed chocolates, toiletry gadgets • In room stationary, debossed notepad, feather pen • Room keys designed within the colour and shape of the brand emblem with a decorative silver key attached • Health room hours had been 7am-7pm however acknowledged they would open outside those hours upon request • Visible security throughout property • Low profile lodge exterior and signage seems like you’re strolling into a secret place • Across from MOMA Missed Opportunities • Boutique should sell the ebook featured within the room, their signature scents, tea sachets as used in the afternoon tea • Coffee/tea service in horribly bland mugs and pots • No matchbooks • Non-logoed sugar packets • Offering a dessert-only tea (without savory parts) Food and Beverage • Unnecessarily extravagant pricing for the bar. • Food presentation was always good, however the fledgling service detracted from the kitchen’s finest efforts Fitness Room • What a disappointment… • Mini fridge was crammed with glass water bottles that had been always lukewarm at greatest. |